Clinic Ly Sreyvyna (in Phnom Penh and Siem Reap) provides family doctor facilities and is a Raffles Hospital Liaison office (a link office between Raffles Hospital in Singapore and Cambodia). It has been operated in Cambodia since 2001. The clinic has been growing so fast from year to year. Recently, "Clinic Ly Srey Vyna" has three branches with about fixed 90 staffs and sub-contractor around 10 doctors. The clinic (include all the three branches) is solely owned by Dr. Ly Sreyvyna. (Each branch has its own separated registered Tax Paten under Dr. Ly Sreyvyna as its owner).
It firstly located in Raffles Hotel le Royal Phnom Penh in 2001 with only 1 consultation room, 1 bed for observation room, and 1 lab work room opening from 8:00 AM to 7:00 PM. Then in 2002, it was moved to Goldiana Hotel with bigger size of business operation and opening 24 hours per day and 7 days per week including public holiday.
Only one year later (in 2003) the owner decided to move the "Clinic Ly Srey Vyna" from Goldian Hotel to a House No. 339A, St. 163, Toultumpoung, Phnom Penh, Cambodia due mainly to the increase of demand on their facilities. Then the owner has opened its second branch named "Clinic Ly Srey Vyna II" in Siem Reap province since 2004, and its third branch named "Indochina Clinic" in Phnom Penh since 2006. The above three branches are opening 24/7 per week.
Company's Operation:
A. Branch Grooming:
"Clinic Ly Srey Vyna" is furnished as follows:-
3 consultation rooms.
1 emergency room.
12 beds for admission.
1 room for lab work with a large rage of lab service
"Clinic Ly Srey Vyna II" is furnished as follows:-
3 consultation rooms.
1 emergency room/treatment room.
10 beds for admission (all rooms are with air-condition)
1 labor room.
1 delivery room.
1 operation theatre.
1 room for lab work with a large range of lab service.
1 ECHO (Ultrasound) room.
1 set of CT Scan Machine and accessory (Just equipped since the beginning of 2010).
"Indochina Clinic" is furnished as follows:-
2 general consultation rooms.
1 Gynecological room.
1 emergency room/treatment room.
10 beds for admission (all rooms are with air-condition).
1 labor room.
1 delivery room.
1 operation theatre.
1 room for lab work with a large range of lab service.
1 X-ray room (x-ray facility).
1 ENT room with ENT endoscope machine.
colposcope machine for cervix cancer diagnosis.
B. Products and services:
General Practitioner
Pediatrics
Immunization/Vaccination for Children, Adult and Elderly
Obstetrics/Gynecology
Surgery: General and Ob/Gynecological surgeries
ENT
In-house Laboratory, X-ray, Echo
Outpatient and Inpatient Care
Domestic and International Evacuation
C. Method of payment:
Cash payment
Credit Card payment ( Visa Card, Master Card, and JCB Card)
Local bank ATM card (ACLEDA Bank's Card and ANZ Royal Banks' Card)
The panel Insurance card holders no need to pay cash.
D. Target customers:
Walk-in customer
Embassy
International adopted children
Local and international insurances
Below is a list of recent main customers of the clinic:-
Recently walk-in customers are high, medium, and poor class patients whom are introduced by and paid by high class or NGOs.
Project 1st: Jan to May 2010, upgrade "Clinic Ly Srey Vyna II" with lead protection building and a set of CT scan and X-ray.
Project 2nd: June to December 2010, open new branch named "Clinic Ly Srey Vyna III" in Skun village, Kampong Cham province.
Project 3rd: Jan to June 2011 open new branch named "Clinic Ly Srey Vyna IV" in Battambank Province.
Project 4th: June to December 2011 open new branch named "Clinic Ly Srey Vyna V" in Kompong Som Province.
Company's managements
Dr. Ly Srey Vyna got her certificate of Medical Doctor from University of Medicine in Bialystock, Poland in 1996. From 1999 to 2003 she work as a part time director of Roteang Orph anage for Pediatrics care. From Feb 1997 to Nov 1999 to she worked Full-time for Raffles Medical Center in Phnom Penh, Cambodia and from Dec 1999 to Apr 2001 she worked part-time for the RMC. Then from March 2001 until present she is a CEO and Medical Director of Clinic Ly Srey Vyna.
Name
Age
Position
Qualification
Years of
service in company
Working experience
in industry
Dr. Ly Srey Vyna
41
CEO/Owner
Medical Doctor, university of Medicine in Bialystock, Poland
Since inception
More than 20 years
Dr. Suy Bun Thorn
≈39
Director for Clinic Ly Srey Vyna
Medical Doctor, Faculty of Medicine in Phnom Penh
6 Years
More than 9 years
Ly Srey Thida
≈37
Financial Controller
Accounting
10 years
10 years
Dr. Phot Nget
≈35
Director for Clinic Ly Srey Vyna II
Medical Doctor, Thai Binh Medical University, Vietnam
6 years
More than 6 years
Dr. Ly Mony Sathya
≈35
Director for Clinic Ly Srey Vyna III
Medical Doctor, Thai Binh Medical University, Vietnam
4 years
More than 7 years
Company's succession plan
The owner, Dr. Ly Sreyvyna, is assisted by her sisters (Mdm. Ly Srey Ratana & Mdm. Ly Srey Thida). When she travels overseas she hands over the business Operation to Medical Directors: Dr. Suy Bun Thorn, Dr. Phot Nget and Dr. Tiang Sok Heang, Mdm Ly Srey Ratana and Mdm. Ly Srey Thida. The management team of the clinic is strong and young in their ages of 30s and early 40s.
Dr. Ly Sreyvyna has 5 children (3 sons and 2 daughters). The oldest son is in his age of 15 years old. She grooms them to study in Singapore, so that in the near future they can return to help her running the business well.